Any Questions?
What is colonic hydrotherapy?
Colon hydrotherapy is a safe and effective method for cleansing the Colon of waste material and rehydrating your system. The procedure is very simple; the Colon is repeatedly flushed with warm filtered water at very low pressure which, when released, brings out with it any loose and impacted debris and toxic material. The water is introduced and released via a small sterile tube inserted into the rectum to a depth of two inches (5cm). The procedure itself lasts approximately 45 minutes.
What is the colon and what is its job?
Is having a colonic painful?
Is it embarrassing having a colonic?
If colonics are so good, why haven't I heard of them before?
Are colonics habit forming?
Some people say that colonics wash out intestinal flora and valuable nutrients. Is this so?
How long does a colonic take?
Is there a special kind of water used for colonic hydrotherapy?
Will one colonic completely empty the colon?
How will I know when the colon is empty?
As the colon isn’t the only organ of elimination, what makes the colonic treatment so important?
Why not use enemas, suppositories or laxatives instead?
Is this therapy rebatable with private health cover?
Are infrared sauna’s safe?
Health Professionals have been using far infrared technology for years. Have you ever gone to a Physiotherapist with a sprain and they put a red heat lamp on it? Well that’s infrared. Infrared treatment is also widely used in burn units to accelerate healing and hospital baby care incubators. Far infrared is from the safest end of the sun’s spectrum and is also something that our warm body generates.
Can I get sunburnt in an infrared sauna?
All life requires FIR heat from the sun. FIR heat is not ultraviolet radiation but a narrow band of energy within the 5 to 15 micron level. This type of energy travels 40 – 45 mm deep into the body. The sun is the primary source of radiant energy but not all of this energy is beneficial. Sunlight also contains harmful ultraviolet rays which are not present in the far infrared sauna. FIR heat provides the healthy benefits of natural sunlight without any of the dangerous effects of ultraviolet rays.
What do I wear during infrared therapy?
You are welcome to wear whatever you are comfortable in during your therapy. We recommend underwear or swimmer bottoms and a towel wrapped around you. You will be provided with a towel but if you prefer to bring your own then that is fine.
How can I freshen up after my session?
Often after a treatment you will have perspired toxins from the body so a rinse-off may be necessary unless you plan on heading off to the beach. We have a shower in the sauna facility that you are more than welcome to use after your session. We have towels available for hire for $2 each.
What is involved with having a sauna FIR treatment?
Essentially, you will undress and enter the sauna (which will be pre-heated). You will be given water, a towel and instructions on the use of the sauna. At that time you will sit down inside the sauna, get yourself situated and begin the heating up process. You can have the light on or off, or you can listen to music or even read a book. Some people simply choose to be quiet and meditate while their having a treatment.
What should I expect after the sauna session?
It feels wonderful. You should expect to feel relaxed, renewed, rejuvenated and very calm.
Will I sweat at all during the first session?
Some people who are used to detox, saunas and/or sweating a lot, will actually sweat from beginning to end of their sauna. Others who are not used to it, may take 10-20 minutes in the heat of the sauna before they begin to sweat. But eventually, everyone sweats and sweats a lot. We will provide you with water, electrolytes and towels for each session you have.
What can far infrared sauna therapy do for me?
The beneficial side effects may include: stimulation of the immune system, cardiovascular conditioning, reduced lactic acid, weight loss, calorie expenditure, pain relief, reduced inflammation, cellulite reduction, decrease in stress levels and excretion of heavy metals. Not bad for just sitting in a Sauna!!
Are there any contradictions to FIR sauna therapy?
Yes, if you have hemophilia, MS, are pregnant (or are a nursing mother), or if you are currently seeking medical attention and are on drugs for a specific condition, you should not use far infrared sauna therapy.
How long is a session?
30 to 45 minutes. It depends on the program in which we set for you. Of course, water, music and towels are supplied.
Can I go in with someone?
Yes, our Sauna fits two people comfortably and the wavelengths are projected based on the bodies in the sauna, so having two people wont affect the effectiveness of your session.
How much is infrared therapy?
Is this therapy rebatable with private health cover?
What is manual muscle monitoring?
What do you mean by stress?
Is kinesiology a form of medical treatment?
Is it safe?
What can I expect to happen in a session?
How many appointments will I need?
How long does a balance / session take?
What do I wear for my appointment?
Do I need to bring anything with me?
What is the difference between the various types of kinesiology?
How many appointments will I need?
Do you offer health fund rebates for nutrition consults?
Unfortunately not, as this particular branch of nutrition is not recognised by health insurance companies yet. Hopefully the health care system will come to realise its benefits as the demand for it increases.
What’s the difference between a holistic nutritionist and a dietician?
We both focus on food and diet, however, most dieticians will generally base their treatments around numbers – eg. calorie intake/output and weight loss. As a holistic nutritionist, I like to look at the broader picture. Yes, food and diet are definitely a factor, but I like to dig deeper than that and help you to find out WHY these symptoms/issues are occurring. Is there a deeper, underlying problem we need to resolve? How can we treat the body as a WHOLE, rather than treating each symptom as a standalone?Do we need to assist with stress, mood, energy levels, emotional/mental health as well?I try not to leave any stone unturned when it comes to helping you on your journey to health.
Does a nutritionist refer clients on for further testing?
Pathology tests may be required in addition to an initial consultation, but this is judged on a case by case basis.
These tests help to identify biochemical, nutritional, metabolic and hormonal factors that may be holding you back from reaching your health goals.
- Hormonal: Salivary Stress and Hormone Profiles
- Digestive Function: Complete Digestive Stool Analysis, Parasite and Bacterial Investigation
- Metabolic: Salivary Thyroid Hormone profiles
- Detoxification: Liver Function Test
- Food Intolerance: IgG testing, Fructose, Lactose, Sorbitol, Lactulose
- Mineral analysis: Hair and urine samples
- 500 item test:
I am on medication, will this matter?
Will you give me a meal plan?
What can you expect from a nutrition consult?
Prior to your appointment:
You will be asked to complete a client form to help your practitioner get a comprehensive case history of your health, diet and lifestyle. You might also be asked to complete a food diary, which will be provided to you.
During your appointment:
Your nutritionist will discuss your case history with you, what your goals are, and then will explore different options on how to help you achieve your goal. You’ll receive a treatment plan that’s tailored specifically to you, and this may include dietary advice, recommendations on any nutritional supplements (if needed) and tips on how to change your lifestyle to create a better space for you to thrive in.
After your appointment:
You will be asked to come back in for a follow up consultation so that your nutritionist can see how you’ve been progressing with your treatment and if there are any changes that need to be made. Throughout the whole process, you’ll be given guidance and support by your nutritionist to help motivate and encourage you on your journey.
What kind of massage do you do?
Our specialty lies in the Remedial field. This means we perform:
- Remedial Massage
- Sports Massage
- Deep Tissue Massage
- Myofascial Release
- Pregnancy Massage
- Lymphatic Massage
- Swedish/Relaxation Massage
I’m not an athlete, I am just after a good massage.
Great! You have come to the right place! You definitely do not need to be an athlete to be our client. All our therapists are trained Remedial therapists so it means is that we are fantastic at providing you the best possible massage every time. All our sessions are individually tailored to your needs so whether you’re an athlete or a full time mum, we can help you get the recovery time you deserve.
Why should I come to you and not a Spa?
Well that depends on what you are after, but if you want to have a really good Massage, a spa may not be the place to go. In a Spas often there are beauty therapists performing Massage routines. All our staff hold a minimum of a Diploma in Remedial Massage, they are all experienced and can tailor a session to suit your needs. The other benefit is that you don’t pay over inflated prices which most hotels and spa’s charge!
Can I be massaged whilst pregnant?
Of course you can! If you have been regularly massaged in the past, you can continue on as normal. If you have never had a massage before, it is best to wait until you have passed the 3 month mark. If you would prefer to have additional certainty then please do speak to your doctor and get clearance from them. As your pregnancy progresses we have pregnancy pillows that allow you to comfortably lie face down whilst being massaged. This will ensure maximal results for you.
I’m seeing a Physio/Chiro/Osteo can I see you concurrently?
Of course! We have strong relationships with a lot of the local professionals in the area and they refer to us for good Remedial work to assist with whatever they are helping you with. We often have clients coming in asking for specialised treatment to assist with their rehab and we are more than happy to accommodate and work with your primary care professional to ensure your speedy recovery. Feel free to pass on our details and we can always chat to them first before your session if you would like.
How long does a session go for?
We normally recommend a 1hr Massage or a 1.5 hr Massage. Please note that we only accept 0.5hr Massage bookings if your Massage therapist has requested it as part of your treatment.
What do you charge?
- 30 min Massage is $85
- 45min Massage $100
- 1hr Massage is $115
- 5hr Massage is $155
- 2 hr Massage is $205
Do you have HICAPs facilities?
No, we don’t have a HICAPS device in the clinic as we don’t have an accessaible phone line. Most* of our therapists have HICAPS coverage and can give you a receipt which you can claim online or instore with your health fund directly and they will refund the rebate into your bank.
*Some of our therapists hold their Registration in another country, which Australian Health Funds do not recognise. In this instance we cannot give Health Rebates for these treatments.
What is your cancellation policy?
We understand that things happen and life gets in the way, but as we are a small and busy practice with most of our bookings taken for appointments in advance, those spots are reserved for you for that time. If you need to reschedule for whatever reason, we ask for a minimum of 24 hours notice for any appointment changes or cancellations.
50% fee is charged for late cancellations/reschedules and a 100% fee is charged for no show’s.
As a courtesy for our clients, we send you an email reminder 3 days prior and a txt reminder the day before to ensure you do not forget!
Are all your staff qualified?
Yes all our Massage Therapists hold a minimum level of a Diploma in Remedial Massage, they are all members of a relevant association and their First aid certificates are kept up to date. All our staff continue to further their education and skills beyond our minimum requirements.
Are your staff insured?
Yes. In order to legally practice all staff members, must as a requirement of their employment here and their membership with an association have Medical malpractice, professional indemnity and public liability insurance.
Are you covered under medicare?
No. Unfortunately Massage Therapy is not currently covered by Medicare, but you can claim under your Private Health Insurance.
I’m really specific about pressure, how can I make sure the massage is right for me?
It is always best to call and speak to us if you have special requests as we can discuss your needs and then do our best to match you with the right therapist.
During the massage, please know that we want you to speak up if we are going too hard/too soft. We firmly believe that we work for you and we need to work together so that you get the best outcome.
Getting the right pressure and style of massage can be difficult, but please know that we always try our best. We have a few therapists on board so you are welcome to try us out individually until you find the best person for you.
What do I wear during the massage?
For a full body massage, it is requested people undress down to your underwear. Your massage therapist will give you privacy to undress, and you will be covered with towels at all times except the area being worked on.
Will the massage oils used make me break-out?
Most massage therapists use hypoallergenic massage oils or lotions. However, if you have sensitivity to certain types of oils or lotion please bring it to the massage therapist’s attention as most practitioners have an assortment of oils and lotions on hand, most of our therapists use a Coconut oil except for certain techniques a balm is required for better friction.
Am I a good candidate?
Good candidates have noticeable bulges in certain areas they’d like to get rid of. The Cool Trimming fat reduction procedure is specifically designed for those who have unwanted fat that resists diet and exercise. Unlike gastric bypass surgery, the Cool Trimming procedure is not a weight loss solution for people who are obese. It is, however a non-surgical alternative to liposuction.
How much does the Cool Trimming procedure cost?
The price for Cool Trimming procedures varies depending on your areas of concern, the number of sessions needed, and your ultimate goals. Create a customised treatment plan, in person, with your clinician that’s tailored to your body, your goals, and your budget.
How long is each session?
Your Cool Trimming session is typically between 45 and 60 minutes.
How many sessions will I need?
The length of your Cool Trimming session will vary depending on the number of areas being treated during one visit.
We can treat 2 areas simultaneously but the ultimate treatment will be discussed and agreed with your clinician.
Where does the fat go? Are the results permanent?
Once the treated fat cells are crystallised (frozen), they die and are naturally processed and eliminated from the body through the lymphatic system. Once the treated fat cells are gone, they’re gone for good.
What does it feel like?
As the cooling begins during the first few minutes, you will feel pressure and intense cold. This soon dissipates. Many people read, watch videos, work on their laptop, or even take a nap during their treatment.
Is the Cool Trimming procedure safe?
The Cool Trimming procedure is FDA-cleared for the flank (love handles), abdomen and thigh. With over one million procedures worldwide, it is proven to be a safe and effective treatment for non-surgical fat reduction.
Are there any side effects?
During the procedure you may experience deep pulling, tugging, pinching, numbness or discomfort. Following the procedure, typical side effects include temporary numbness, redness, swelling, bruising, firmness, tingling, stinging and pain. Rare side effects may also occur. The Cool Trimming procedure is not for everyone. You should not have the Cool Trimming procedure if you suffer from cryoglobulinemia or paroxysmal cold hemoglobinuria. The Cool Trimming procedure is not a treatment for obesity
When will I see results?
You may start to see changes as quickly as three weeks after your treatment, and will experience the most dramatic results after two months. But your body will still flush out fat cells and continues doing so for up to four to six months after treatment.
Can I return to normal activities after my treatment?
Yes, you can. The Cool Trimming procedure is completely non-surgical, so typically you can return to normal activities immediately. While some patients experience redness, minor bruising, tingling, numbness or discomfort in the treated area, but this is temporary and will resolve completely.
Do I need to take special supplements or follow a strict diet and exercise program?
No supplements or pills are required and you do not have to adopt new diet and exercise habits. Many patients use this as a motivator to alter their habits after their Cool Trimming treatment. It’s your program and goals that you establish.
What happens if I gain weight down the road?
This is not a replacement for sensible diet and exercise. If you do start to put on weight address the issue early. However, if you do gain weight, you will gain it evenly all over your body, not just in the treated areas.
How many appointments will I need?
This is specific to each person – all our treatment is tailored to you. Considerations of treatment length include: how long you’ve had the condition, your commitment and dedication to the treatment, how well you respond to the treatment and what support you need based on your training or lifestyle circumstances.
A rough guide is an initial appointment, and a follow-up approx. 3-4 weeks later to check on supplements, herbs and other advice given. Then depending on requirements, appointments are often spaced out every 6 weeks or so. My aim is to empower you with the knowledge and support you need so you ultimately don’t need me ☺
How soon will I see improvements?
This all depends on you – how your body responds to the changes we make, the supplements/herbs prescribed, your commitment to the changes and therapies recommended. It also very much depends on listening to your body and becoming more familiar to it’s needs and requirements and it’s responses to what you eat, do and think.
The more you listen, the more feedback we get, the more we can tailor our approach and the better the outcomes ☺
What kind of testing can be commissioned from a Naturopath?
If you have any recent (last 6 months) testing including blood tests, any relevant scans or other investigations for injuries etc, please bring a copy with you to your initial appointment.
We will then assess what else may be needed based on your needs.
Additional testing may help to identify biochemical, nutritional, metabolic and hormonal factors that may be holding you back from reaching your health goals. These include:
- Hormonal: Salivary Stress and Hormone Profiles
- Digestive Function: Complete Digestive Stool Analysis, Parasite and Bacterial Investigation
- Metabolic: Salivary Thyroid Hormone profiles
- Detoxification: Liver Function Test
- Food Intolerance: IgG testing, Fructose, Lactose, Sorbitol, Lactulose
- Mineral analysis: Hair and urine samples
I am on medication, will this matter?
Certain herbs and nutrients can interact with medications, so it’s important that we know what medications you are taking. I always check any possible interactions before prescribing anything. Some medications can contribute towards nutritional deficiencies, so this is also something I take into consideration when making your treatment plan.
Please come to your appointment with a list of your current medications and supplements you may already be taking.